GravityZone for Managed Service Providers

Enterprise cybersecurity that scales with your MSP business

GravityZone Cloud MSP Security is one multi-tenant platform for every customer you protect: system hardening, risk analytics, threat prevention, EDR and XDR, 24/7 MDR and email security, managed from a single console that plugs into the RMM and PSA tools you already run. Licensed monthly on usage, with no minimum commitment.

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GravityZone Cloud Control Center for MSPs, showing the multi-tenant customer view

  • Champion

    Omdia MSP leader 2026

    in the MSP Cybersecurity Ecosystems Leadership Matrix

  • 3 packages

    Secure, Plus and Extra

    allocated per customer and billed monthly on usage

No minimumMonthly consumption billingwith usage aggregated across every customer for volume pricing
0 consoleMulti-tenant control centrewith parent-child tenants and policy inheritance
0M+Systems feeding detectionfeeding the Global Protective Network behind every detection in the platform

What the platform does

Six things an MSP needs from one vendor

Every capability below runs in the same console, on the same agent, under the same monthly bill. Nothing here needs a second vendor to complete it.

Scalable multi-tenant console

Every customer in one place, without the customers seeing each other

GravityZone for MSP is a cloud platform built for parent-child infrastructures. Each customer is a tenant with its own policies and reporting, and policy inheritance lets you set a baseline once and apply it everywhere - then override it per customer where a contract or a compliance regime demands it.

Parent-child

Tenant model with policy inheritance

One login for the whole book of business
Switch between customers without switching consoles or credentials
Policies inherit downwards
A baseline for everyone, exceptions only where they are needed
Per-customer package allocation
Secure for one customer, Secure Extra for another, on the same account

Packages

Secure, Secure Plus, Secure Extra - what each one carries

Three packages, allocated per customer on one account. The first two stages are identical across all three: the packages differ in who watches the console and how far beyond the endpoint the sensors reach. Charged add-ons can be attached to any package.

33 capabilities across every stage

Secure, Secure Plus, Secure Extra - what each one carries
CapabilitySecureEDRSecure PlusMDR - everything in SecureSecure ExtraMXDR - everything in Secure Plus
1Hardening and risk5 capabilitiesShrink the attack surface before anything runs.
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
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Included in SecureIncluded in Secure PlusIncluded in Secure Extra
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
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2Prevention and protection9 capabilitiesStop the attack at or before execution, automatically.
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
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Included in SecureIncluded in Secure PlusIncluded in Secure Extra
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
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3Detection and response5 capabilitiesSee the whole incident and contain it from the same screen.
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
Included in SecureIncluded in Secure PlusIncluded in Secure Extra
Add-onAdd-onIncluded in Secure Extra
Add-onAdd-onIncluded in Secure Extra
4Managed detection and response6 capabilitiesBitdefender's SOC on the console, under your brand.
Not included in SecureIncluded in Secure PlusIncluded in Secure Extra
Not included in SecureIncluded in Secure PlusIncluded in Secure Extra
Not included in SecureIncluded in Secure PlusIncluded in Secure Extra
Not included in SecureIncluded in Secure PlusIncluded in Secure Extra
Not included in SecureIncluded in Secure PlusIncluded in Secure Extra
Not included in SecureIncluded in Secure PlusIncluded in Secure Extra
5Charged add-ons8 capabilitiesAttach to any package, per customer, on the same monthly bill.
Add-onAdd-onAdd-on
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The MSP model

From partner sign-up to the first monthly invoice

No licence keys, no annual pre-purchase. The platform is built around how an MSP actually sells.

  1. 1

    Join the partner network

    Apply to the Bitdefender Partner Advantage Network through us. Your partner account is created in the GravityZone console with your customers as tenants beneath it.

    One-time

  2. 2

    Deploy without a key

    Log in and install the agent from the console or from your RMM. There is no traditional licence key to track - every deployed endpoint and add-on shows in the console and the partner portal.

    Per customer

  3. 3

    Allocate packages per customer

    Give each customer the package their risk profile and budget call for - Secure, Secure Plus or Secure Extra - and attach add-ons individually. Change it next month if the contract changes.

    Any time

  4. 4

    Pay monthly for what was used

    Consumption is billed monthly through us. Usage aggregates across all your customers, so volume pricing applies to the whole book of business, not one account at a time.

    Monthly

Become a Bitdefender MSP partner

Trusted by MSPs and technology partners

Chosen by the people who run other people's security

Managed service providers standardised on GravityZone, and the RMM, PSA and cloud platforms it plugs into.

David Lawrence
Director of Operations
Grant McGregor
Grant McGregor
We selected Bitdefender because of its excellent industry reputation and breadth of advanced security capabilities. We also were impressed with how easy it is to use the GravityZone cloud console and access valuable cybersecurity insights that help us protect our clients.
Ben Brassington
Director and Founder
Blaze Networks
Blaze Networks
We standardized on Bitdefender GravityZone for endpoint security because it was designed for the cloud from the ground up and incorporates multiple layers. We also were excited about Bitdefender's machine learning, heuristic analysis and sandboxing capabilities, and the independent industry sources were consistently rating Bitdefender's catch rates as extremely high.
Branko Grujic
Lead Security Engineer
Technology by Design
Technology by Design
We needed a solution that would help us prevent more threats and spend less time responding to incidents. Our previous tools simply weren't stopping enough activity before it became a problem. On endpoints, we're seeing no malicious activity at all. Even complex attacks that once slipped through are now stopped immediately.

Integrated with the platforms MSPs run on

NinjaOne
Atera
Amazon Web Services
Datto
Pulseway
RG System
Syncro
Kaseya
ConnectWise

Independent evaluations

Judged by the people who publish their methodology

The MSP platform is the same GravityZone the analysts and test labs rate. Every claim carries its year.

“Bitdefender stood out for consistent innovation and expansion of the GravityZone Platform, and strong partner-first execution and ecosystem growth.”
Omdia, MSP Cybersecurity Ecosystems Leadership Matrix 2026 - 24 vendors assessed on strategy, execution, partner ecosystem feedback and performance
Omdia MSP Cybersecurity Ecosystems Leadership Matrix 2026, Bitdefender positioned as a Champion

Champion, MSP cybersecurity 2026

Named a Champion in the Omdia MSP Cybersecurity Ecosystems Leadership Matrix 2026, an assessment of 24 vendors over 12 months on strategy, execution, partner feedback and performance.

AV-Comparatives 2025 Endpoint Prevention and Response test result

Top protection, lowest TCO

In the AV-Comparatives 2025 Endpoint Prevention and Response test Bitdefender achieved top breach prevention at the lowest total cost of ownership, and was the only vendor to block 100% of attacks in the first stage - the number an MSP's margin depends on.

MITRE Engenuity ATT&CK Evaluations 2024

High visibility, minimal noise

In the MITRE Engenuity ATT&CK Evaluations Bitdefender achieved 100% analytical coverage for both Linux and macOS with zero false positives - fewer false alerts is fewer tickets per customer.

Beyond the packages

The rest of the platform is available to your customers too

Anything in the GravityZone catalogue can be delivered through an MSP account. These are the ones MSPs add most often.

Patch Management and Full Disk Encryption are add-ons on every MSP package and are managed from the same console and agent.

Questions

MSP security, answered

Put GravityZone behind every customer you protect

Start with a trial tenant, or tell us how many customers and endpoints you manage and we will size the packages with you.

Start a free trialTalk to us about partnership